02-05-2021 05:15 PM
Anyone know an easy way to allow an agent to modify the value of a call variable through Finesse? I know 2Ring has a gadget that does this, but I was wondering if there is anything out there that can be implemented without having to go buy something.
02-05-2021 05:40 PM
02-10-2021 05:12 AM
Hwy Clifford
Pre 12.5 you can use the gadget (and modify as your needs) from cisco sample gadgets repository
Hope that helps
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