Finesse - dialed number changes to Anonymous

[jfkseb413]

Using Finesse version 10 and everything is working.  However when we  dial a number and the call gets connected the dialed number changes to Anonymous on the agent desk top.  We would like to know if there is a way to make is so the dialed number remains on the agent desk top.

[david.macias]

If you pickup your phone and call that same number, what does the called party see? Do they see anonymous?

david

[jfkseb413]

Yes we do.  I am currently looking at call mnager settings.

Thanks.