11-03-2017 03:02 PM - edited 03-14-2019 05:41 PM
by any chance does anyone know the variable to use to put the answering extension in the URL?
i have all the custom variables working, just can't seem to find this one.
Thanks in Advance.
11-04-2017 08:39 AM
it may not be straight forward, you have to go and edit the screenpop.js to have the agent extension extracted from user object and store it in some variable.
Look at finesse.restservices.User and function getExtension() at https://developer.cisco.com/site/finesse/docs/#javascript-library
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