Hi
Unfortunately not possible
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/user/guide/UCCX_BK_F6FDE137_00_finesse-agent-and-supervisor-desktop/UCCX_BK_F6FDE137_00_finesse-agent-and-supervisor-desktop_chapter_01000.html
(Rate if it helps)
JB