08-27-2013 06:59 AM - edited 03-14-2019 12:19 PM
Hi
I have to update a CCX from 7.1 to 9.1. The problem is ther script for agents have many string variables that poing to Windows local archives (for example a schedule.xml for calendar). So how can we configure the variables to point to a share folder or FTP?
Is there a easier way to fix this. Can we upload these files to the local Linux server?
thank you for the asnwers.
Best regards
08-27-2013 07:05 AM
Hi,
yes.
The easiest: upload them to the local Document repository.
If you would like to keep on writing files, that's not a problem either:
Windows (using Samba/CIFS): https://supportforums.cisco.com/docs/DOC-23618
SFTP: https://supportforums.cisco.com/docs/DOC-33115
G.
08-27-2013 07:32 AM
thank you.
Yes, I going to try upload to the documentary repository.
Sorry I'm no good scripting.
Could you tell me with format I have to use in the value column to point to "calendar.xml" on the Document Repository please?
The value still have to be String ,right?
Thank you
Best regards.
08-27-2013 07:37 AM
Hi, yes, the name of the file.
G.
08-27-2013 07:46 AM
So. If the file is on the documentary repository the variable would be:
Variable = calendar
Type = String
Value = "calendar.xml"
08-27-2013 10:16 AM
No. Type = Document.
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