03-12-2015 03:31 PM - edited 03-14-2019 02:33 PM
Does anyone know if there is a 3rd party/freeware that can be modified and used that can allow me to allow my Agents to run in order for them to see PQ statistics in a separate browser?
So far it looks as though only my Supervisors have access to see these real time stats not all my Agents can be configured as a supervisor.
03-12-2015 08:40 PM
Create a dashboard and then have it as a separate tab in their browser or add it in the layout of Finesse.
david
03-17-2015 04:19 PM
Thanks David for you reply.
The problem is that when one of the Agents tries to open the link the get a CUIC login screen. And sense they are not configured in LDAP by way of their system credentials as is with the Supervisor.
When they try they are prompted with a certificate notification and than are given an “Access Denied” when trying to proceed forward. Also when setup as a Gadget I get another error displayed bellow...
There were issues rendering this gadget.
javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated
http://10.110.18.47:8081/cuic/dashboard/DashboardViewer.htmx?id=12A773491000014B00059EEE0A6E122F&popout=true&uuid=p_0_24d710ee-8162-4dc6-b6cc-aaf2078a356
03-17-2015 05:41 PM
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