08-12-2025 12:46 PM
I'm trying to add a Trigger to an Application.
I've done this many times but this time something is different
It seems like the issue is with the Device Name
I tried CCX3604247041 and get the error below
If I change the Device name to CCX360424704 it works
This leads me to believe CCX3604247041 is somewhere in the system, but I can't find it.
I can't find it, can someone point me in the right directions?
TIA
08-12-2025 12:50 PM
UCCX System version: 12.5.1.11003-511 (su3-ES06)
08-12-2025 12:58 PM
Have you looked in CTI Route Points in CM? Triggers in CCX creates this in CM.
08-13-2025 02:20 AM
"This leads me to believe CCX3604247041 is somewhere in the system, but I can't find it.
I can't find it, can someone point me in the right directions? " I'd suggest checking the CUCM database for any errors or Miss matches. This type of behavior can often be caused by database errors or mismatches.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide