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How to Business hours on the Scripts (we use PCCE)

kavle
Beginner
Beginner

I created a new business hours and named it as " contact center sales "

Now i want to know how to use that business hours rule on mu CCE script .

and I dont see " Global " object in " set variable " Node and idea why , is that replaced by business hours ?

2 Replies 2

janinegraves
Rising star
Rising star

You'll only see Business Hours as a type of variable in an IF node in icm scripts.

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