How to Business hours on the Scripts (we use PCCE)

[kavle]

I created a new business hours and named it as " contact center sales "

Now i want to know how to use that business hours rule on mu CCE script .

and I dont see " Global " object in " set variable " Node and idea why , is that replaced by business hours ?

[bill.king1]

Business hours has it's own variables, here's an overview of where and how to set it.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_12_6_1/maintenance/guide/pcce_b_features-guide-1261/pcce_m_business_hours-1261.pdf

[janinegraves]

You'll only see Business Hours as a type of variable in an IF node in icm scripts.