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Beginner

How to collect chat variable from Cisco Finesse using Cisco UCCX version 11.6

Hi Folks,

 

Is there any clue to get chat variable from Cisco Finesse ?

Chat CCX.jpg

 

We want to take chat variable to trigger pop up in to other gadget, we do the same think with Call Variable but failed with Chat Variable.

 

Regards

Novriadi

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VIP Mentor

I'd like to know this as well. Bump.