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How to pass data from one script to another after operator call transfer

Andrei Fokin
Level 1
Level 1

Hello, colleagues

 

I have a task from my customer. I will be grateful if you help to me to solve my issue. We have Script1 where incoming calls is distribute to agents. When agent end serve incoming call then he transfer call to another Script2 where client is might to grade quality of contact center service. It is possible to pass some variables from Script1 to Script2? How i can to do this?

UCCX version 9.

1 Accepted Solution

Accepted Solutions

https://www.youtube.com/watch?v=9HXivETA8bE

Regards

Deepak

View solution in original post

4 Replies 4

Andrei Fokin
Level 1
Level 1

May be it is possible to do over  Get Session, Set Session Info, Get Session Info steps?

a88man001
Level 1
Level 1

Any update on that ?

https://www.youtube.com/watch?v=9HXivETA8bE

Regards

Deepak

Hello, a88man001

I performed  my task and all work correctly. Deepak Rawat gave a correct reference.