How to set NoMatch & NoInput Prompt from Custom Menu element

[shakeel8787]

Hi,

I am trying to create a custom menu element, where the menu options and menu prompts will be hard coded (for testing), and not passed through settings. menu works fine with different dtmf options and prompts. no_input_count and no_match_count also works fine. But i dont understand how to set a no_input prompt or a no_match prompt for the menu. Appreciate some help.

Thanks & Best Regards

Shakeel

[shakeel8787]

Hi,

I can see NoInputPrompt and NoInputPromptCustom under com.audium.server.voiceElement.util, which might solve my issue. but documentation for this package seems to be missing in javadocs

Best Regards

Shakeel

[janinegraves · Accepted solution]

Hi,

I assume you're working with Sreekanth Dabbeeru - as your questions seem

related.

First, you might not want to create a custom Menu (using VMenuField)

which has some restrictions - you might want the flexibility of using

VField.

NoMatch and NoInput reprompting comes from understanding VoiceXML - look

at this link (Voxeo.com is a great VXML referenece)

http://help.voxeo.com/go/help/xml.vxml.elements.catch

If you understand that | tag inserted into the application's root document, allowing

that event to be caught at any time during a call. The developer can

then specify what VoiceXML to run when the event is caught....

[shakeel8787]

Thank You, Janine. It was helpful, I got it right now.

And I am not working with Sreekanth, may be we have similar issue.

Regards

Shakeel