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Hi All,New to ContextService, and ran into an issue.I was able to register, and get the connection data, using the credentials provided to me.However when taking one of the samples and trying to run them, I encounter exceptions when the client is try...

Hi,I have registered Finesse and CVP OAMP but I cannot see them on the spark admin page, from the Cisco technical presentation I'm expecting to see something similar to the below ?Also I don't have any menu to add a customer from the spark admin page...

Hi,I have built very basic application call studio and I have already registered the CVP OAMP with Context Service, anyone can help with that ?RegardsRemon R. gaber

Hi,I am currently try to renew the connectionData to re-register to validate a bug we are facing.However, when I went to the registrationURL and put in our account and pwd, we got redirected to an error page attached below rather than redirected to t...

Hello,  We use CTIOS 10.0 and  we developed a CTI bar  based on “CTI Toolkit AgentDesktop” sample (CTI Toolkit Combo Desktop.NET)We are now adding CTIOS Sielnt Monitor capabilities.CTIOS based Silent monitoring is supported with the COM CIL. It is no...

Hi, allI am developing 3rd party app to work with cisco finesse through the gadget.Now I need to close the call with the correponding result. I want to check dialog state and update the call record in 3rd party.For the beginning I want to take 2 resu...

It seems that there is some dependency on Finesse, as we have to login to Finesse first and then our application. We would like to understand on the dependency portion and would like to have our application to work irrespective of Finesse. Our develo...

I am writing a third party application running in a server environment that needs to get notifications from Finesse server. I have written the app in Java and I am using Babbler 0.7 as the means of creating an XMPP session. I can see the finesse serv...

Dear Cisco Folks,Would you share me some tips on how I can achieve this type of report. We already have an ACD and non ACD report in place but this covers everything. Now we have a requirement to specifically filter/report on outbound calls that are ...

dear all,     I'm facing a problem.My colleague tried to connect sm xmpp server in my lab.I can connect successfully but login failed and sm notice me "SASL authentication failed".Neither admin of sm nor administrator of AD can login xmpp server.    ...