08-08-2023 05:18 AM
Hey all i've made a script to choose the customer selections by using 1-5 or 1-2 based on his answers more Q will be asked my Q here is how can i show the customer selections in a report
08-08-2023 02:59 PM
There's been a number of posts about this topic in the past on the forum, here are a link to the a few of them in case they help:https://community.cisco.com/t5/contact-center/uccx-11-post-call-survey/td-p/2863358 https://community.cisco.com/t5/contact-center/post-call-survey-reporting-in-uccx/td-p/3501451 https://community.cisco.com/t5/contact-center/post-call-treatment-survey-uccx-report/td-p/4495892
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