How to start development on GED188

[Harish Ruparel]

Hi  I have downloaded the message reference guide,

but how to start developing and using these messages. I want to create a CTI application.

Thanks in advance for guiding.

[dlender]

You need to create an application that reads and writes to a tcp socket. Using CTI Server protocol (GED-188) requires knowledge of tcp socket programming.

There is no API or sample application only the message reference. Why are you not using CTIOS or Finesse rather than CTI Server protocol?

[Harish Ruparel]

Sure. Thank you dlender, I understand now. We can develop a socket app. The Idea is to develop a CTI appliation that can interface with UCCE for callbacks requested at a preferred time in IVR.