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ICM 7.2 Outbound

ayalawalter
Level 1
Level 1

Hi. I need to know where I can see the maximun number of available port to establish Outbound calls?

Regards

2 Replies 2

You see the available ports based on how many you bought and configured.  Perhaps you need to expand on what you are trying to achieve.

david

Nathan Luk
Level 1
Level 1

Also keep in mind that the ports are not only used to make the outbound calls but are also used for the reservation calls to the agents (at least until 7.5(6) from memory or whichever version they introduced CTI based reservation calls).