ā02-16-2023 05:56 AM
Hi, I'm with UCCE 12.5 and CVP 12.5.
I was reading the CVP logs. And I can see our data set in the VXML Array with PV5, but after the TOEXTVXML[0] info, there is a Peripheral Variables section, with all the CallVariables from ICM. So can we call {Data.Session.CallVariable5} ? I tried and it doesn't work.
The main reason is to avoid to set them and avoid array full issues.
USER_MICROAPP_TOEXTVXML[0]:application=MyApp,PV5=Service, Peripheral Variables=CallVariable1=88804,CallVariable2=Jimmy,CallVariable3=Jimmy1,CallVariable4=,;,CallVariable5=Service,CallVariable6=Fr,CallVariable7=Wait,CallVariable8=1,CallVariable9=0,CallVariable10=H,
Thank you
ā02-16-2023 07:03 AM
Can you clarify a little more what you're trying to do? Are you asking if you can reference Data.Session.CallVariable5 within Studio? The answer is no. Studio has access to some of the call variables (ANI, DNIS, etc.) and the things you stuff into VXML0 but the PVs aren't passed.
That being said, if I'm following you correctly, in your log, you're passing in the Peripheral Variable 5 data already as PV5. So in Studio look for Session data PV5 and you should be set.
ā02-17-2023 09:15 PM
Hi @J_Cormier,
The CVP log shows you the values of all Call Peripheral Variables at the ICM, however the ICM doesn't send these PV's values to your CVP VXML (Studio) App. The ICM uses the values in the ToExtVXML array to send something to the VXML App. You have to set name/value pairs in the ToExtVXML array, then the ICM adds these name/values to the URL pointing to your VXML App. The VXML App finds these name/values as Session Data.
In your example you have name/value pairs in the ToExtVXML array, and one of the pairs is "application = MyApp" and the second name/value is "PV5=Service". So, as @bill.king1 already mentioned you can use {Data.Session.PV5} = Service in your VXML App.
ā02-27-2023 06:08 AM
Thank you,
as the log shown: Peripheral Variables=CallVariable5
I though I could use the Data.Session.CallVariable5 instead of setting it in the array.
Have a nice day
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