08-08-2018 06:47 AM - edited 03-14-2019 06:23 PM
Hi,
Actually i am practicing on ICM scripting.
while creating ICM script i used a SET Variable node and want to set call.user.microapp.media_server="https://10.10.20.10:7000/CVP".
But
user.microapp.media_server is not present in variable.
Please help me.
Solved! Go to Solution.
08-08-2018 07:19 AM
Hi Sandeep,
Did u create ECC variable in ICM config manager? if not first create below ECC variables and then use in your icm script Set node.
ECC variables –
user.microapp.media_server and user.microapp.locale
Regards,
Mukesh
08-08-2018 07:19 AM
Hi Sandeep,
Did u create ECC variable in ICM config manager? if not first create below ECC variables and then use in your icm script Set node.
ECC variables –
user.microapp.media_server and user.microapp.locale
Regards,
Mukesh
08-08-2018 07:39 AM
Hi,
Let me explain in detail here on how to create ECC variables:
ECC variables are used by the CVP microapplications. We must enable this on ICM AW server. To enable ECC variable, follow the path, Configure ICM-->Enterprise-->System Information. Expand System Information and double click on it when System Information window open, check the check box Expanded Call Context Enabled. Click save and close.
Step 1: Login into AW server. Choose Configuration Manager --.Configure ICM -->Enterprise -->Expanded Call Variable --> Expanded Call Variable List and Click Retrieve. Check here, how many
Variables start from user….. If not, we should create user variables and enable that user variable.
08-08-2018 07:49 AM
Hi,
Let me explain in detail here on how to create ECC variables:
ECC variables are used by the CVP microapplications. We must enable this on ICM AW server. To enable ECC variable, follow the path, Configure ICM-->Enterprise-->System Information. Expand System Information and double click on it when System Information window open, check the check box Expanded Call Context Enabled. Click save and close.
Step 1: Login into AW server. Choose Configuration Manager --.Configure ICM -->Enterprise -->Expanded Call Variable --> Expanded Call Variable List and Click Retrieve. Check here, how many
Variables start from user….. If not, we should create user variables and enable that user variable.
Regards,
Mukesh
08-08-2018 11:06 PM
Hi Mukesh,
Thanks for support.
But bro I don't know how actually define and set ECC variable.
I found a doc in cisco:
But according to this doc
Not able to find System information under Miscellaneous Tools.
08-08-2018 11:32 PM
Are you using PCCE deployment ? from the below snapshot it doesn't look like UCCE deployment. Based on your deployment check corresponding guides.
08-09-2018 12:21 AM
08-09-2018 12:35 AM
thank you!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide