About Sandeep Prasad

Sandeep Prasad · 08-08-2018

Hi, Actually i am practicing on ICM scripting. while creating ICM script i used a SET Variable node and want to set call.user.microapp.media_server="https://10.10.20.10:7000/CVP". But user.microapp.media_server is not present in variable. Please help...

Sandeep Prasad · 01-24-2018

Unexpected Agent logout in finesse with reason code "0". What does it mean? "Reason code 0". I go through with documents but didn't get the description.

Sandeep Prasad · 01-12-2018

Hi Everyone, I am a beginner in Call Studio. Could you please help me to how we pass the values like dnis information, ani information into call flow?

Sandeep Prasad · 08-09-2018

Yes here i am using PCCE Deployment. I found in PCCE guide how to set enable ECC variable. Finally, Thanks Mukesh and Sasikumar for your support.

Sandeep Prasad · 08-08-2018

Hi Mukesh, Thanks for support. But bro I don't know how actually define and set ECC variable. I found a doc in cisco: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ippcenterprise9_0_1/configuration/gu...

Member Since	‎01-12-2018 01:11 AM
Date Last Visited	‎08-17-2018 12:04 AM
Posts	5

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ICM Scripting - user.microapp.XXX not present

Unexpected Agent logout with reason code "0"

Data passing | ICM to callflow(Call Studio)

Re: ICM Scripting - user.microapp.XXX not present

Re: ICM Scripting - user.microapp.XXX not present