ā02-15-2011 11:20 AM - edited ā03-14-2019 07:23 AM
While doing a singlestep ( blind) transfer to certain numbers I get a controlfailureconf with the following error message
"IPCC Error [20052]Redirect request failed." I believe this is something related to call manager and the error code means "unknown call manager destination". The question is how can I make the call manger to know that number ? I think there should be a setting which tells the CUCM which number it can do blind transfer to. Any help with this is much appreciated.
Solved! Go to Solution.
ā02-18-2011 04:22 PM
Hi,
Can you play with the following registry value
UseRedirectAddressSearchSpace
It can be set to 0, 1, or 2
Location of the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\ipcc1\PG1A\PG\CurrentVersion\JGWS\jgw1\JGWData\Dynamic
For more information on this check out this guide
page 34
Hope it helps,
Christos
ā02-24-2011 11:32 PM
ā02-18-2011 04:22 PM
Hi,
Can you play with the following registry value
UseRedirectAddressSearchSpace
It can be set to 0, 1, or 2
Location of the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\ipcc1\PG1A\PG\CurrentVersion\JGWS\jgw1\JGWData\Dynamic
For more information on this check out this guide
page 34
Hope it helps,
Christos
ā02-24-2011 12:42 PM
Perfect. It works. Need to do following change
[HKLM]\SOFTWARE\Cisco Systems, Inc.\ICM\[instance
name]\[PGname]\PG\CurrentVersion\JGWS\[jgw name]\JGWData\Config
"UseRouteAddressSearchSpace"=dword:00000000 change dword:00000002
"UseRedirectAddressSearchSpace"=dword:00000000 change dword:00000002
Thanks a lot Chris
ā02-24-2011 11:32 PM
Thanks for verifying it works!
Christos
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