08-02-2013 03:01 AM - edited 03-14-2019 12:10 PM
08-02-2013 03:09 AM
Hi Sangavi,
if you want to block call from single number you can realease the call based on the Calling line ID (ANI).(call. callinglineID.) use formula in If node from the routing script.
or if you want to block multiple number you can insert all those numbers in a table and use DBLookup table for calling number and relaese the call.
Regards,
Shalid K.C
Rate if usefull
08-02-2013 03:09 AM
Hi Sangavi,
if you want to block call from single number you can realease the call based on the Calling line ID (ANI).(call. callinglineID.) use formula in If node from the routing script.
or if you want to block multiple number you can insert all those numbers in a table and use DBLookup table for calling number and relaese the call.
Regards,
Shalid K.C
Rate if usefull
08-02-2013 03:17 AM
hi shalid,
thanks for information that you shared.
in future some customres will call na how can i block that also?
08-02-2013 03:22 AM
Hi Sangvi,
create a table in the DB some thing like block_ani.
from the routing script you can always have number check from the table entry using DBlookup node and route the call accordingly.
when you want to include any other number, you just need to insert the new number in the previously created table.
hope above will help you..
Regards,
Shalid K.C
08-02-2013 04:21 AM
yes.. its very clear..
Thank you very much..
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