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Issues running Reactive Debugging

kbeaton
Level 1
Level 1

I'm trying to Reactive Debugging on a Script I need to test.
I have the Application created with a Trigger

kbeaton_0-1739819918265.png

The path to the Script is correct, but when I dial the trigger 7003 the Reactive Debugging doesn't recognize I'm calling the number

kbeaton_1-1739820093446.png

kbeaton_2-1739820119473.png

The Debugging doesn't recognize that I'm calling the number

What am I missing that would cause this?

2 Replies 2

Does the script work as expected when you dial it, is it "just" the reactive debugging that isn't working? If so, there are a couple older defects like this one that you might want to compare to see if you're hitting.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCul07095 

david.macias
VIP Alumni
VIP Alumni

I can almost guarantee you that the trigger is off or the app is off or you're calling a sub flow which will not work. Confirm that trigger is actually the one getting hit by the call and it's not doing a forward or some other UCM magic.

david