02-15-2022 07:34 AM
When calls are made from certain numbers to our service desk department, caller is able to get through with some of the options but call gets dropped when the press other options? Anyone have any thoughts or exp
02-15-2022 08:18 AM
Are you using UCCE or UCCX?If it's UCCE - are you using ICM Microapps or Call Studio app?
