cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
713
Views
0
Helpful
1
Replies

Jabber Team messaging and UCCX compatibility

Trad Tobaishat
Level 4
Level 4

Hi,

 

Does Cisco support the use of Cisco Jabber Team messaging with UCCX for the softphone function?

 

Thanks,

Trad 

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame

I did not see it mentioned/considered during the beta trials but I would expect this to work. Teams mode in Jabber only replaces the messaging interface. The CSF telephony components, including CTI control/observation by CCX which is more of a CUCM function anyway, should be the same. I know this is not a formal letter of support but if it’s any consolation, the CCX team doesn’t delineate between IM&P vs. Webex Messenger either - they have no impact on the CSF functionality.