MediaSense licence for Video on Hold

[8mchmelik]

Do I need MediaSense Video Session lecence for Video on Hold feature using MediaSense?

I do not need video recording.

Martin.

[Deepak Rawat · Accepted solution]

You do not require to install any license on MS since it is all trust-based, refer below:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/11/User_Guide/CUMS_BK_M5B01864_00_ms-user-guide-11/CUMS_BK_M5B01864_00_ms-user-guide-105_chapter_01.html

Regards

Deepak