Moving contact center and mac licensing

[Phil Bradley]

Hello all. I am getting ready to move UCCX 8.5 to a new host and datastore in vmware. Since moving this will re-assign a mac address, I assume my license will become invalid. Do I need to manually edit the vmware settings so that it maintains the same mac address before powering this machine on in the new location? I assume this is necessary for vmotion as well. Thanks!

[Chris Deren]

After you change your CCX settings, you will go into grace period, simply contact licensing@cisco.com for the licenses to be rehosted.

HTH,

Chris

[david.macias]

Personally, I would just change the MAC of your new VM to match the old one and now licensing is one less thing you have to worry about.

david

[Phil Bradley]

Thanks David. This is my thoughts as well. I assume as long as nothing else changes, (ip address, hostname), then cloning the MAC address in VMware should keep the same license MAC, correct?