Music on Hold options for callers queued in CVP

[BarryMcLellan72678]

Hello,

We are using Enterprise IPCC 7.1.x, CVP 3.1.

Our users are quickly tiring of the two 30 second repeating music clips we play to them while they are on hold in our queues.

Can some of you share some of your ideas on how you do your music on hold while queuing in the CVP?

Thanks!

Barry

[sbilgi]

The MOH can be configured as per the document http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_configuration_example09186a0080159eb5.shtml.

But, make sure to disable fast-start on ISN dial-peer to Callmanager.