03-27-2019 02:39 PM
CCX version 11.6
We added an application with a really brief script into our system recently and for some reason it is not showing up in CUIC.
We had this issue with another (script/app A)and decided to modify the script, which solved this same issue for A.
However I copied the original applications script ( A) to a new script (B) and B is not showing in CUIC under the applications list.
I've compared both and I see no differences as to why A shows but not B.
Is there something we can do to resync or something to help with B to show up?
03-27-2019 08:06 PM
Hi there
Just wondering if you have got an option to refresh the list.
I can check this when I get access tomorrow
Hope this Helps
Cheers
Rath!
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03-28-2019 07:53 AM
Thanks for the information, however I'm drawing a blank on how to refresh the list. Please advise.
thanks!
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