08-06-2018 11:04 PM - edited 03-14-2019 06:23 PM
hello
i Have refresh NTP For Contact center and we got this massage ( WARNING: The Unified CCX system is currently using a license that has a grace period of 30 days. You have 1 days remaining. When the grace period ends, the Unified CCX system will no longer function. Refer to the Administration Guide of the system on obtaining a valid license. ) so after grace period finish ..can people call contact center from inside and outside or we cant ? or just that effect on editing ? i cant add extensions on Contact center
08-06-2018 11:13 PM
Hi,
UCCX license MAC depends on multiple parameters and if you make changes in these parameters, you will need to rehost the license.
look at the below url from community.
https://community.cisco.com/t5/contact-center/uccx-license/td-p/3539299
Regards,
Mukesh
08-06-2018 11:18 PM
ty for replaying ... after grace period finish ,, can i use UCCX ... i mean like receive call from inside and outside ?
08-06-2018 11:25 PM
Hi,
I do not think you would be able to process any call or make any changes like add,move,delete etc.
08-07-2018 10:54 AM
i got today same massage but the days is 0 .. so is that mean the grace period for licence is finished or there is left one day .?. see massage
WARNING: The Unified CCX system is currently using a license that has a grace period of 30 days. You have 0 days remaining. When the grace period ends, the Unified CCX system will no longer function. Refer to the Administration Guide of the system on obtaining a valid license.
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