11-24-2014 09:51 PM - edited 03-14-2019 02:08 PM
I`m trying to find outbound solution for Unified contact Center Expresss.what solution will you suggest ?i need 20 outbound agents
11-25-2014 01:16 AM
Hi,
there's an outbound dialer built in in UCCX, supports up to 150 agents. You may want to read the SRND for the details.
G.
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