09-06-2018 12:27 AM - edited 03-14-2019 06:28 PM
Hi everyone,
We are having trouble understanding amdTreatmentMode. In configuration manager, the 'Terminate tone detect' is dependend on 'Transfer to IVR route point' while on API it is not. You can select 'Terminate tone detect' as an amdTreatmentMode. How sould I understand that?
I have also attached screenshots showing that.
On top of that, I found that: https://community.cisco.com/t5/contact-center/campaign-outbound-api-get-response-xml-elements-possible-values/m-p/3500978
Regards
Łukasz Zwada
09-06-2018 07:54 AM
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