08-28-2019 06:07 AM
Hi, is any way to use Cisco virtual CUBE - CSR 1000v as sip gateway in UCCX? Or only DSP's gateway possible?
Thanks.
08-28-2019 07:06 AM
08-28-2019 11:47 AM - edited 08-28-2019 11:48 AM
Thanks, Anthony for your time to discover. But on the below link there are few statements that clearly point to the CPA with the DSP's.
"Typically, call progress analysis (CPA) is extensively used in contact center deployments in conjunction with the outbound Session Initiation Protocol (SIP) dialer, where CPA is enabled on the Cisco Unified Border Element (Cisco UBE), and digital signal processors (DSP) perform the CPA functionality."
On the 1000v I am also getting the following error
DC-R1(config)#dspfarm profile 1 transcode
Dspfarm profile 1 :: No resource, check voice card or dspfarm service is not configured.
Is any other way, for example, do not use CPA?
Thanks.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide