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Outbound Dialer w/ IPCC Express

scott.searle
Level 1
Level 1

Anyone used the HP Outbound Dialer or any other dialer with IPCC Express? Any success stories?

2 Replies 2

ssoberlik
Level 4
Level 4

I used it but the results were not too bad..

james.irwin
Level 4
Level 4

I have a similar need! In a Callmanager 4.1 environment, with 5 agents needing outbound predictive dialing.

Any suggestions would be greatly appreciated. I know I can use just about any system with a dialogix board and use a gateway, but was hoping for a more integrated solution.

Thank you,

Jim