PostCallTreatment Issue

[j.smith@sepidarsystem.com]

Hi

I have written a script for my survey scenario. I want to transfer my calls from my original script to survey script. I have used PostCallTreatment method. But it just works when I debug the script and it doesn't work if I test it with no debug environment. How can I solve this problem?

[Anthony Holloway]

Since debugging is slower, I would guess you have a timing issue. In the survey script, make sure the first step is Accept, and then play with different delay durations just after the Accept step.

[j.smith@sepidarsystem.com]

Thank You for your consideration.

I tested the scenario so many times. some times it redirects the call to the survey script successfully(for example after  20 unsuccessful redirection, one call will transfer successfully). I agree with you that there might be timing problem and I think there is some thing wrong with my original script, not survey script, but I don't know how to solve it.