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Question about managing old Skills and CSQs

kbeaton
Level 1
Level 1
  1. I've replaced an old Script, Application, CSQ and Skill for one of our triggers. It's all working fine.
    I want to delete the Old Skill, CSQ and Application, BUT I don't want to impact the reporting for those. What parts can I delete and not impact reporting.
  2. Sort of different question somewhat related.
    I thought adding a user as a Supervisor of a Team is what gave them the rights to view the Team and its members
    If I can't delete the CSQ and Skill in questions 1, I would like to hide the CSQ and Skill from their view
  3. I'm hoping I can restrict what Supervisor can see so they only see their people

    TIA
3 Replies 3

There is no impact on reporting when you remove unused items. The report data still shows what was present at the time of record being put into the database.

Not sure I understand your second question. Can you please elaborate?

On your last question, a Supervisor sees members of the team he/she/it has been assigned.



Response Signature


Hi Roger, Thanks for the answer on my first question.
My second questions is more about my wanting to understand 
Can Supervisors "only" see the Teams they are supervisors of?
I want Supervisors to only see the CSQs they need to see
Can the view of Skills be limited only the CSQ Sills the Supervisor is assigned to?
Your saying I can delete Skills and CSQs so that will help me clean things up...

kbeaton_0-1738872605671.png

The Supervisor that sent me this is seeing CSQs she's not a Supervisor for
This is one of the things I'm trying to get to the bottom of...