06-06-2023 07:49 AM
Hello.
I cannot create or receive the Queue object in Cisco Finesse gadget.
I've tried both of the variants in attached file and it doesn't work.
Please help me to fix that.
Thanks!
Solved! Go to Solution.
06-07-2023 04:21 AM - edited 06-07-2023 04:22 AM
Hello.
UCCE.
It works now, I've fixed the code.
It is neccessary to follow the sequence:
Create user -> in handleUserLoad get all queues -> handleQueuesLoad receives all queues -> get queueCollection from that -> separate the queue to variable.
06-07-2023 02:47 AM - edited 06-07-2023 04:04 AM
UCCX or UCCE/PCCE ?
The Queue API is only for CCE
Queue - Finesse - Document - Cisco Developer
Have you tried the snippet example from here :
Queues - Finesse - Document - Cisco Developer
06-07-2023 04:21 AM - edited 06-07-2023 04:22 AM
Hello.
UCCE.
It works now, I've fixed the code.
It is neccessary to follow the sequence:
Create user -> in handleUserLoad get all queues -> handleQueuesLoad receives all queues -> get queueCollection from that -> separate the queue to variable.
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