we need to record prompts in 10 different languages (in UCCX) and saving them appropriately in their respective locale. whats the best approach of scripting to handle this. Shall there be a menu in place (to record english prompts, press 1) and then set the language "en". Whats the better way to manage prompts (I mean a number 1111.wav etc)
Create all of your language folders in the repositories first, then create a prompt management script to manage them. Using numbers is my preferred method. Oh, and you can drop the file extension in the script to save four bytes everytime you reference a prompt.
E.g., P vs P[5000.wav]
If no extension is provided, the system searches for files with the following extensions: .wav, .ssml, .tts, and .tpl (in that order).