Remove Social Minor integration from UCCX

[shaijal.allipra]

I have removed social minor from network, now when I check UCCX it shows partial service. Is there any way to remove social minor configuration as well. I could not see delete option

NonVoice Subsystem is running in PARTIAL SERVICE

UCCX 12.0.1

[Marek (gaman-gt.com)]

Hi Shaijal,

It looks like you are hitting this BUG: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCus32146

It is classified as enhancement.

[shaijal.allipra]

Thanks.

Let me open a TAC then. They would be able to remove it from root.

[abdul ilyas]

Have you been able to engage TAC to remove socialminer.

[GNTS]

Yes, Opned a TAC case, TAC removed config from root