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Beginner

Reporting tool for ipcc express

Dears;

Can someone direct me for a reporting tool to be used for IPCC express?

We need to be able to have dashboard and real time data in addition to generating a rich reports.

Regards

Bilal

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Contributor

Bilal,

What version of UCCX do you have?

For a very flexible Dashboards & Wallboards solution, please have a look at www.2Ring.com/DW and if interested, let me know and I can do a live demo for you. Regarding reporting, have a look at Cisco Unified Intelligence Center, and if that is not available for your UCCX edition, our reporting specialists can create custom reports for you on Cisco WebView or using MS SQL Reporting.

Michal

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Additional options that I'm aware of:

http://www.taske.com

http://www.aceyus.com/index.php/aceyus-45dashboards

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