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Resources Page won't Open

AbteenZ
Level 1
Level 1

Hi,

So since today when I want to open Subsystems > RmCm > Resources  nothing shows up and the browser just tries.

Where can I see logs for this?

Thanks

2 Replies 2

Deepak Rawat
Cisco Employee
Cisco Employee

You are most probably impacted by below defect wherein MADM file gets corrupted once the server reaches 100% on common partition due to which you are not able to see any option and needs to be created again. This can be verified by collecting Cisco Unified CCX Administration logs from RTMT

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCun54915

Regards

Deepak

Thanks for the reply.

Searched for the log but found nothing.

The bug is for version 9

I don't know if this helps or not but I restarted the Cisco Unified CCX Engine from Cisco Unified CCX Serviceability > Tools> Control Center - Network Services

and everything is back to normal.

Wish I knew the why.