04-15-2022 05:03 PM
I am trying to put in a generic route in CVP Dialed Number Patterns. Is something like this 90[1-9]X! allowed in CVP Dialed Number Patterns. I know X matches a character and ! matched any trailing values.
04-15-2022 07:16 PM
I don't think it is supported based on some of the documentation, but would have to try it.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp11_0/configuration/guide/CCVP_BK_CCA63467_00_cvp-configuration-guide-1101/CCVP_BK_CCA63467_00_cvp-configuration-guide-1101_chapter_0100.html#CCVP...
04-17-2022 09:32 AM
also while using CVP Dialed Number, be aware of RONA timers. There is a chance if your outbound LABEL node not being answered before the RONA timer expiry and CVP ending the call. Because most of the time "re-query" is not enabled on the LABEL nodes of the PSTN calls.
Thanks
Senthil Natarajan
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