SampleGadget does not work for UCCX

[subhardw]

Hi,

We are using finesse since 9.1 and have our gadget developed for that. Now we are trying UCCX10 with Finesse 10 and same gadget does not load.

So my question is.

1. Do we need to do something different while writing gadgets for UCCX

2. Do we have any sample gadget that work for UCCX(I tried SampleGadget for 10.0.1, that does not load for UCCX10)

Thanks in Advance!!

Regards,

Sumit

[dlender]

You say the gadget does not load. Are you hosting the gadget on Finesse or on your own server?

[subhardw]

Hi David,

Thanks for quick reply!

I am hosting the Gadget in our server. I see SampleGadget, but I don’t see the content inside the gadget, I just see the frame with Gadget Title

I tried to debug and put alerts on various event handlers in our Gadget, in NOT_READY state the various events (user load, user change), but those alerts did not come up.

When moved to ready state, most of the things work fine, but it is inconsistent, in the sense that out of 10 instances, our gadget works fine in only 8 instance.

Regards,

Sumit