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Sandbox Finesse login issue for custom application -rest API

TusharCCVA
Level 1
Level 1

Hi,

 

I have created UCCX 12.5 Sandbox lab for Cisco finesse custom development. My application was working on Friday - 25th March with same lab and http.conf file configuration but suddenly stopped working on Monday - 28th March. No changes on my side.

 

I am getting following error when sending login request. 500 error for http-bind request. 

 

Proxy Error
The proxy server could not handle the request GET /web_app.
Reason: Error during SSL Handshake with remote server

Regards,

Tushar

 

 

 

2 Replies 2

dekwan
Cisco Employee
Cisco Employee

Hi,

 

I am assuming that you are using the DevNet sandbox. Is it the Finesse login API request or is it the login to connect to the Finesse notification service? You mentioned you are getting a 500 for the http-bind request.

 

Thanx,

Denise

Hi,

 

Yes I am using DevNet Sandbox. It is the finesse login APi request to login agent. I tried to restarted Uccx server but no luck hence when checked console logs found that proxy handshake was fail with remote server due to SSL expire. Hence I added below lines into Virtual host and it resolved my issue.

 

SSLProxyCheckPeerName off
SSLProxyCheckPeerExpire off
ProxyAddHeaders off
ProxyPreserveHost off

 

I just want to know which SSL .crt and .key file required for reverse proxy. 

Is it Finesse server or web hosting server on which custom rest api application installed.

 

Regards,

Tushar