08-17-2018 01:51 PM - edited 03-14-2019 06:25 PM
Hello Folks,
I need a help in scripting. My clients want this way
Step 1 - Customer enters and ID. Then we have to match with the DB
Step 2 - if the above ID matches, then script prompt to enter the account #
Step 3 - Combine both ID and Account number and populate in the finesse.
I simply dont have a clue, how to do that. Can someone help me creating a script or send me a sample script.
I am stuck and need to configure by next week. Please, apologies for shortcuts
Thanks in advance
08-17-2018 11:38 PM
Hello,
We can help you via Webex to implement your script on a hourly basis 24x7, minimal engagement duration is four hours, payment via Paypal. Let me know if this interests you, and contact me at andreas.stuber (at) expertflow.com (which is both my email and Cisco Webex Teams ID).
Regards - Andreas
08-18-2018 05:16 AM
Hi,
first You will have to integrate your external Database (Sql,oracle etc) with your UCCX system. Prerequisite:
UCCX premium license
Database is installed, up and running on some external server/s and tables, data should be populated, which will be referenced in UCCX Applications.
Database drivers should be downloaded with respect to external database.
External databases User ID, Password with read and write permission.
IP of External Database.
JDBC URL
Note:
Integration steps:
Now in your uccx .aef script.
Regards,
Mukesh
08-20-2018 03:33 AM
Hi,
You need premium, do you have premium?
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