cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
590
Views
0
Helpful
1
Replies

Script UCCX. Outbounds

antmurcia
Level 1
Level 1

Hello,
I need to implement a script with uccx editor to make multiple outbound calls to diferents phone numbers. In the outbound subsystem of uccx can introduce the phone numbers in a .txt archive and then use a csq agents, but now i need to use a prompt .wav in the outbounds calls. Have i to use an script or can i implement this with the outbound subsystem? How can i introduce more than one phone number in the "Place call"?

Regards

1 Reply 1

Hi Antonio,

If you want to play a .wav, then you will need a custom script. you can take the phone numbers from a XML document or a database query.

Gabriel