I'm trying to patch an existing SocialMiner server (currently running
Active Master Version: 22.214.171.12400-37) with platform-csa-9.0.1-cop-3.cop.sgn .
I get file validation error without any further details. I have tried both FTP and SFTP methods and both get to the same point:
Available options and upgrades in "x.x.x.x:\":
Please select an option (1 - 1 or "q" ): 1
Accessing the file. Please wait...
Validating the file...
The selected file is not valid.
Has anyone else seen this?
Any chance there are network issues when trying to transfer the file over? The process is pretty easy. so I'm thinking you might have to open a TAC case.