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SocialMiner/Task router last agent routing in UCCE?

Anyone gotten this to work? There are plenty of links online for EIM, but I don't have EIM. In the PIM logs I see a PreferredAgent varible, but I don't see any ECC variables coming through even though the documentation states that you can pass ECC data via the TASK create API. Hoping some other sucker out there is trying to do the same thing.

 

Thanks.

4 Replies 4

Muller?

Is that two for two on unanswered posts for you? You gotta stop asking the hard questions.

Ha! I think I might be the only sucker using SocialMiner, I believe the previous question was also around SM. I'm trying to get a meeting with the Cisco product owner to see if he can help out. Thanks giving this thread a bit of company.

 

david

Yeah, I think you're right about the previous thread. No worries at all, and I wish you the best in your search for the answers. Do post back if you find what you needed. I'd be curious to know, as I'm sure others would be as well. Cheers!