06-12-2016 02:54 AM - edited 03-14-2019 04:13 PM
Dear Sir,
I Want to deploy web chat with UCCX 11.0 and SocialMiner 11.0 I done Everything but the notification didn't make during the integration.
I enable cisco web chat widget on cisco finesse administration page and do the steps that showed here https://supportforums.cisco.com/document/12434086/integration-uccx-social-miner-chat and import Certifcates from SocialMiner to UCCX.
and i want to know what url i should set in the socialminer notification management that i show it on my attachment.
Thanks.
06-13-2016 04:34 AM
There is no need to configure anything on the SM side for CCX Chat notification. That should get created on its own as a part of chat subsystem when you configure the same on UCCX. What is the exact issue you are facing there??
Regards
Deepak
02-13-2018 05:18 PM
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