Task Routing API URL & Documentation

[oabulaban]

We just upgraded to Cisco CCP 12.5SU3 from 12.5SU1 for Task routing with Cisco UCCE 12.6 and Task submission stopped working

While checking the guides for Task Routing we came upon 2 different guides:

1- Task Routing guide: POST - Task Routing - Document - Cisco Developer . In this guide, it mentions the URL to submit a task looks as following: https://<server>:<port>/ccp/task/feed/<TaskFeedId>

2- CCX API Guide under section CCE Multichannel Routing: POST - Contact Center Express - Document - Cisco Developer. In this guide, the URL looks as following: https://<server>:<port>/ccp/rest/task/feed/<TaskFeedId> (there is an additional "rest" in it.

In 12.5SU1, the URL from the first guide worked fine. After the upgrade, it seems to have changed to the new URL with "rest"

Which guide is the correct guide? and is there a way to remove the "rest" part from the URL?

[bill.king1]

What error do you get now when you try it? Also, do any of your API calls work, even if it is a GET for instance?

[oabulaban]

The error is that the URL is incorrect

Just received feedback that with SU2 the URL has been updated and the folder "rest" was added to the path

[david.macias]

+1 for passing along that information it would be nice if this was included in the release notes.

david