12-06-2018 06:37 AM - edited 03-14-2019 06:39 PM
Hi Guys
pls Find Attachment , UCCX 11.6.1
Team configuration shows nothing , even-though the supervisor capabilities view show the active supervisor in the Cisco unified CCX Supervisor Pane
Also My 10 Agents show up in the Cisco unified CCX Agent
i m about to become crazy from that :(
Any hint , guidance
thanks
12-07-2018 08:31 AM
12-08-2018 04:18 AM
Hi Bro
thanks for reply
Previous is the default , I am not able to create one , coz supervisor do not show up in the drop list menu also no agent show up even though the user capabilities view show up agent as agents and supervisor as supervisor
thanks
12-11-2018 09:31 AM
12-12-2018 03:48 AM - edited 12-14-2018 04:41 AM
12-13-2018 05:47 AM
thanks guys
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