testing screen pop gadget sandbox

[jdickinson]

what's the best way to test the screen pop gadget on the sandbox.

I have an agent 002 logged into the system. is there a simulated call function I can use. Or do I have to setup a new  computer on the same network?

thanks,

Joe

[dekwan · Accepted solution]

Hi Joe,

Try to install Jabber on the Active Directory server (10.10.20.100) and log in as the second user. I am not 100% sure if Jabber is compatible with that OS, but I think I've done it before.

Thanx,

Denise